Federal Reserve Bank of San Francisco

Federal Reserve Survey Provides Information on Mobile Financial Services

Author(s): Federal Reserve Bank of San Francisco

April 2013

The Federal Reserve Board completed its first Survey of Consumers’ Use of Mobile Financial Services in December 2011, and released a summary report in March 2012. The Board conducted a second survey in late November 2012 to monitor trends in the use of mobile financial services, and to understand how the rapidly expanding use of this technology affects consumer decisionmaking and the overall economy.

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