Federal Reserve Bank of San Francisco

Community Development

Strengthening Neighborhood Stabilization: Refining Business Models for Housing Counseling

Author(s):

February 2014

Community Development Investment Review

This article begins by reviewing the evolution of the housing counseling industry and discussing the opportunities and challenges of adopting a “fee for service” model of housing counseling. We then highlight two recent business model innovations that have emerged in response to the foreclosure crisis—the Mortgage Resolution Fund in Chicago and the Occupied Homes Program in New York City.

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