The Federal Reserve Bank of San Francisco
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Information & Assistance

  • Our Purpose
    Consumer Information Mission
  • Your Banking Rights
    There are a number of websites you can consult for information on the provisions of the Federal consumer laws and regulations. You can also obtain copies of pamphlets explaining your rights under these laws.
  • Consumer Complaints (off-site)
    If you believe your financial institution has acted improperly toward you or has violated a law or regulation, you have the right to lodge a complaint and request the assistance of the institution's primary Federal regulator.