Mark A. Gould

Mr. Gould was appointed first vice president and chief operating officer of the Federal Reserve Bank of San Francisco on February 1, 2014. As chief operating officer, he is responsible for all Twelfth District administration, operating, and financial services activities. He leads Twelfth District’s payment systems, automation, accounting, electronic services, and administrative services, in addition to personnel, protection activities, and budget and planning. He serves on the Twelfth District’s Executive Committee, its top policymaking body, and on the Federal Reserve System’s Conference of First Vice Presidents.  

Mark A. Gould

Mark A. Gould, First Vice President and Chief Operating Officer

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Mr. Gould is also product director of the Federal Reserve System’s Cash Product Office. The Federal Reserve System operates twenty-eight cash processing locations in the United States, providing U.S. currency and coin to financial institutions domestically and internationally. The Cash Product Office provides standard software and processing tools for all cash processing and vault automation systems nationwide, and guides policy, product development, and capacity planning for all Federal Reserve’s cash operations.  

Mr. Gould joined the Federal Reserve Bank of San Francisco in 1991. Prior to his appointment as first vice president, Mr. Gould was senior vice president and manager of the Federal Reserve System’s Cash Product Office. In addition to his Cash Product Office duties, Mr. Gould served as Seattle Branch manager and oversaw the Seattle Branch board of directors, which contributes to monetary policy decisions. Earlier in his career with the Bank, he managed the Twelfth District’s retail payments, cash processing, and information technology areas in addition to working on several large-scale System projects. 

He holds a bachelor’s degree in economics from Pacific Lutheran University and a master’s degree in applied economics from Seattle University.