Appeals Policy

Last updated May 2022

Section 309 of the Riegle Community Development and Regulatory Improvement Act of 1994 (the “Riegle Act“), requires the Federal banking agencies, including the Board, to maintain an independent, intra-agency appellate process for review of material supervisory determinations.

Contact the Ombudsman regarding concerns or issues resulting from the regulatory activities of the Board or the Reserve Banks.

The formal processes for resolving disputes, including procedures for appealing material supervisory determinations, are available through SR 20-28 / CA 20-14, “Internal Appeals Process for Material Supervisory Determinations and Policy Statement Regarding the Ombudsman for the Federal Reserve System”

Email: Ombudsman@frb.gov

Website: https://www.federalreserve.gov/aboutthefed/ombudsman.htm

Phone: 1-800-337-0429

Fax: 202–530–6208

Mail:
Office of the Ombudsman
Board of Governors of the Federal Reserve System
Washington, D.C. 20551

Download Appeals Policy