Infographic on Mutilated Currency
Note May be Damaged, but not Mutilated
Notes that are heavily soiled, worn, or torn are considered “unfit” and don’t qualify as mutilated
You may exchange these notes at your local commercial bank. The BEP does not accept unfit curency for redemption.
How to Redeem Mutilated Currency
Mail or personally deliver your mutilated note to the BEP. Include a legible letter stating the estimated value, your contact information, and an explanation of how the currency became mutilated.
For reimbursement, provide a bank account and a routing number for a U.S. bank, or payee and mailing address information (to be paid by check).
Each case is carefully examined by a mutilated currency examiner. The BEP Director has the final authority for the settlement of mutilated currency claims.
Visit the BEP website at www.moneyfactory.gov for more details on how to submit a mutilated currency claim.
© 2017 Federal Reserve Bank of San Francisco
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