Mark A. Gould

Mark A. Gould, First Vice President and Chief Operating Officer, National Cash Product Office

Mark A. Gould, First Vice President and Chief Operating Officer, and Cash Product Director

Mark A. Gould is the chief operating officer and first vice president of the Federal Reserve Bank of San Francisco. He’s responsible for overseeing the Bank’s operations serving the nine western states and moving the Bank toward its goal of becoming a premier public service organization.

Mark A. Gould, First Vice President and Chief Operating Officer, National Cash Product Office

Mark A. Gould, First Vice President and Chief Operating Officer, and Cash Product Director

In addition to his responsibilities at the San Francisco Fed, Mr. Gould leads the Federal Reserve System’s Cash Product Office, which oversees the processing, quality, and distribution of US currency domestically and internationally. He chairs the System’s Enterprise Payments Committee, which works to ensure the efficiency, resilience and quality of all Federal Reserve Financial Services. And he is actively engaged in the FedNow initiative, which is poised to revolutionize the nation’s payment system through the creation of a real-time gross settlement service.

Mark A. Gould is a proven leader with a track record for getting results, cutting through red tape, and driving organizational change to meet the challenges of a dynamic future. He is a fierce advocate for transparency, inclusion and diversity, and mentorship in the workplace. And he is a champion for building cohesive, contemporary, and collaborative culture across traditional organizational boundaries.

Mr. Gould joined the San Francisco Fed in 1991. He holds a bachelor’s degree in economics from Pacific Lutheran University and a master’s degree in applied economics from Seattle University. A Washington native, Mr. Gould keeps his ties to the Northwest by serving as a vice chair on the Board of Regents of Pacific Lutheran University.

Mr. Gould now lives in Lafayette, California, with his wife Lisa.