Mark A. Gould
Mr. Gould was appointed first vice president and chief operating officer of the Federal Reserve Bank of San Francisco on February 1, 2014, and is responsible for all administration, operations, and financial services activities in the Twelfth District’s six offices. He serves on the Bank’s Executive Committee, its top policymaking body, and chairs the Management Committee, implementing policies and strategies on organizational improvements. On a national level, he serves on several Federal Reserve System governance bodies, including the Conference of First Vice Presidents, and is Chair of the Enterprise Payments Committee.
In addition to his Twelfth District role, Mr. Gould is also product director of the Federal Reserve System’s Cash Product Office, which oversees U.S. currency and coin to financial institutions domestically and internationally. The Cash Product Office provides standard software and tools for all cash processing and vault automation systems nationwide, and guides policy, product development, and capacity planning for the Federal Reserve System’s cash operations.
Mr. Gould joined the San Francisco Fed in 1991. In his career with the Bank, he has held a variety of senior management roles, including leading retail payments, information technology, and cash operations functions, as well as serving as Seattle Branch manager. Immediately prior to his appointment as first vice president, Mr. Gould served as senior vice president and product manager for the Federal Reserve System’s Cash Product Office. He holds a bachelor’s degree in economics from Pacific Lutheran University and a master’s degree in applied economics from Seattle University. Mr. Gould currently serves on the Board of Regents of Pacific Lutheran University.