We work with a wide range of organizations to create economic opportunity for lower-income Americans


Consumer input has long been an important part of the free market system. It allows businesses to change and adapt products and services based on what individuals want and need at the time. With this in mind, the federal bank regulators set up a consumer help center where individuals can file complaints against banks if they feel that they have been mistreated in any way. How does it work and what have we learned?

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Special Publications

Posted October 21, 2015

This analysis provides data on an array of community development needs and opportunities in Los Angeles County and is valuable information for financial institutions looking to align loans, investments, and services to community development needs in their markets. It is equally valuable for non-profits looking to maximize impact in the areas in which they operate.

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The Federal Reserve Bank of San Francisco launched Vantage Point in 2010 to gather viewpoints from community stakeholders across the 12th District around local issues and trends affecting low- and moderate-income (LMI) communities. We conduct the project with the assumption that those working on the ground in these areas have the best understanding of local context, challenges, and promising practices.

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Video: What is the Community Reinvestment Act?

The Federal Reserve Bank of San Francisco is committed to facilitating the availability of financial services and capital, consistent with safe and sound practices, by banks through training, roundtable convenings, and collaboration with community investment partners.

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Our team has broad expertise, including community development finance, small business development, data analysis, neighborhood revitalization, and Community Reinvestment Act application.




What Counts: Harnessing Data for America’s Communities

New book challenges community developers to work more strategically

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