Community Development Innovation Review

February 2014

Strengthening Neighborhood Stabilization: Refining Business Models for Housing Counseling


This article begins by reviewing the evolution of the housing counseling industry and discussing the opportunities and challenges of adopting a “fee for service” model of housing counseling. We then highlight two recent business model innovations that have emerged in response to the foreclosure crisis—the Mortgage Resolution Fund in Chicago and the Occupied Homes Program in New York City.

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Other articles in this issue

Innovative Strategies for Mitigating the Foreclosure Crisis and Stabilizing Communities

Policy Lessons from the Neighborhood Stabilization Innovations Initiative

Targeted Neighborhood Stabilization: Lessons in Resilience in Weak Market Cities

Scaling Social Enterprises: Flexible Responses for Neighborhood Stabilization

Rethinking Tenure: Building a Diverse Landscape of Affordable Housing Options

The Federal Housing Administration’s Distressed Asset Stabilization Program: An Innovative Solution for Addressing the National and Local Impacts of the Recession

Reflections on the Crisis: The Need for Public Sector Entrepreneurialism

Affirmatively Furthering Fair Housing in REO-to-Rental Programs

Foreclosure Recovery: The Work That Remains